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Why do I see my name in the Live Chat next to my message?


Sometimes you can see your profile picture and name in the Live Chat instead of the bot.



Don't worry: it's not a bug, but a new feature that helps ManyChat Admins differentiate between the bot’s messages and those sent by a real Admin. The name and profile pic can only be seen in the Live Chat by Admins - Contacts still see all messages as those coming from the public Facebook page.



Hopefully this clarifies things!